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Last updated 25 October 2026
Axle Parts Ltd is a UK retailer of car parts, accessories and garage tools. Our registered office and parts desk are at Unit 7, Foundry Park, Tyseley, Birmingham B11 2LP.
For any question about this policy or your information, email hello@axleparts.co.uk or call 0121 496 0614.
We collect your name, delivery address, email address and phone number when you place an order or contact the parts desk. We also keep your order history and any messages you send us.
Payment details are entered on our payment provider's secure page. We do not store your full card number.
We use your information to take payment, pick and deliver your order, answer your questions and handle returns. We also use it to prevent fraud and to meet our legal and tax duties.
If you sign up for Workshop notes, we use your email address to send the monthly email. You can unsubscribe at any time from the link in every email.
We share only what is needed with the couriers and payment providers that help us complete your order. We never sell your information.
We may share information with our professional advisers or a public authority where the law requires it.
We keep order and tax records for six years. We keep messages from the parts desk for two years. Marketing details are kept until you unsubscribe.
You can ask to see, correct or delete the information we hold about you, or ask us to stop using it for marketing. Email hello@axleparts.co.uk and we will respond within one month.
If you are not happy with our response, you can complain to the Information Commissioner's Office at ico.org.uk.
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If this policy changes, we will update this page and show the new date at the top.