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Last updated 25 October 2026
These terms are between you and Axle Parts Ltd, a company registered in England. Our parts desk is at Unit 7, Foundry Park, Tyseley, Birmingham B11 2LP.
By placing an order you agree to these terms. Nothing in them affects your statutory rights as a consumer.
An order is accepted when we send you an order confirmation. We may cancel an order if a part is out of stock, if the price was shown in error, or if we cannot deliver to your address. If we cancel, we refund you in full.
Please check the part number, vehicle and options on the confirmation. If something is wrong, email the parts desk before the order is packed.
Prices are in pounds sterling and include VAT. Delivery is added at checkout. We may change prices, but never after you have placed an order.
Standard delivery is £4.99 and takes 3 to 5 working days. Next working day is £7.99 if you order by 2pm, Monday to Friday, and is not available for roof boxes, roof bars or bike racks.
Standard delivery is free on orders over £50. Large items travel by courier on standard delivery. Risk in the goods passes to you when they are delivered.
You have 30 days from delivery to return a part you have not fitted or used, in its original packaging. Electrical parts can be returned only if the seal is unbroken, unless they are faulty. Parts that have been fitted cannot be returned unless they are faulty.
As a consumer in the UK, you also have a 14-day right to cancel an online order under the Consumer Contracts Regulations 2013, starting the day you receive the goods. You pay the cost of returning the goods unless they are faulty or we sent the wrong item.
We refund the item price to your original payment method within 5 working days of receiving the return. Delivery charges are refunded only when the whole order is returned within 14 days.
Listings are written from the information we hold and the fitment notes supplied for each part. Vehicle results are matched by typed tags, so always check the notes and compare with the part you are replacing.
We do not fit parts or book garage time. If you are not confident, have the part fitted by a qualified mechanic.
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
Subject to that, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable.
These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction over any dispute.